buying a gift voucher
When you fill in your details and click submit, our dedicated sales team will call you on the number provided to complete the transaction and take any other details.
Gift Vouchers ordered before 12 noon will be issued and dispatched recorded delivery on the same (working) day. Gift Vouchers ordered after 12 noon will be issued and dispatched recorded delivery on the following (working) day.
Working days are Monday to Friday of any week excluding any public or bank holidays.
If a gift voucher is ordered after 12 noon on a Friday, it will be issued and dispatched on the following Monday.
UK Special Delivery guarantees next day delivery, however the Gift Voucher must be issued before 12 noon Monday to Friday, an additional charge of £7.00 per voucher will apply to guarantee next day delivery. If the voucher is ordered on a Friday before 12 noon, it will be issued and dispatched on the same day, however Royal Mail do not guarantee delivery until the following Monday.
International Signed For or Airmail delivery (for items being sent overseas), Royal Mail has a target delivery time of 4 - 7 working days, however we cannot guarantee that items will be received within this time period.
Valid for 12 months.
terms & conditions
This Gift Voucher features a unique reference ID code, may only be redeemed once, may not be exchanged for cash and no change will be given, replaced if lost, is non-transferable and non-refundable. The gift voucher must be presented upon arrival when redeeming the experience. No photocopies will be accepted. Advance bookings are necessary. Cancellation of a booking within 24 hours of arrival will render the voucher null & void. Terms & Conditions are subject to change.